http://hdl.handle.net/123456789/630 2026-04-12T03:34:03Z http://hdl.handle.net/123456789/12373 The Influence of Organizational Factors on Employees’ Commitment Levels: A Study of the Banking Sector of Pakistan Feryal Khan; Dr. Sohail Zafar Although a lot of international research studies have highlighted organizational practices to be an important determinant of employees’ commitment to their organizations, little attempt has been made to explore the relationship of these two concepts by researchers in Pakistan. The rationale for this study was to offer an insight into how Organizational Commitment and its three components namely Affective, Continuance and Normative Commitment may be influenced and enhanced by organizational factors consisting of Teamwork, Rewards, Training and Communication. This study also examined the relationship of demographic factors with the employees’ organizational Commitment to ascertain which set of variables has the highest impact on employee commitment. A random sample of 200 commercial bank employees was surveyed in Lahore through a questionnaire. Correlational, stepwise regression analyses were carried out to study the association between the dependant and the independent variables. Results revealed that on the whole, organizational factors were important determinants of employees’ commitment levels, while demographic factors had a relatively less significant association with the organizational commitment and its forms. Continuance form of commitment also showed weaker association with organizational factors as compared to Affective and Normative Commitments. Implications and recommendations have been presented for managers to utilize key organizational factors in order to enhance employees’ commitment levels. PP.21; ill 2014-10-01T00:00:00Z http://hdl.handle.net/123456789/12369 Exploring the Causes and Consequences of Job Burnout in a Developing Country Shamila N. Khan; Dr. Sohail Zafar Burnout is an extensively research topic in the western society however in the developing country where HR policies are not so refined, employees and HR managers still face the problem of stress and burn out within employees. The current study was conducted in an effort to bring forth awareness in the organizational setting of the emergence of burnout in developing countries. It investigated the relationship between employee’s perceived burnout and their workplace related factors that are known to promote burnout. The major findings of the study signaled at the cultural differences. Analysis of management hierarchy with burnout showed that top managers are least likely to be burnout out as opposed to the lower hierarchal employees contradicting Cordes and Dougherty (1993). Another interesting result conflicting the burnout theory indicated that community was least likely related to emotional exhaustion and lack of personal efficacy (Maslach et al., 2001). Future recommendation and managerial implication are given. PP.16; ill 2013-01-01T00:00:00Z http://hdl.handle.net/123456789/636 Does total quality management still shine? Re-examining the total quality management effect on financial performance Samra Chaudary; Mehrukh Salmana; Dr. Sohail Zafar This paper re-examines the effects of total quality management (TQM) on firms’ financial performance by reviewing the findings of the empirical literature. It assesses the appropriateness of different financial measures while evaluating the impact of TQM as reported by various studies. We propose a new conceptual model to empirically test the effect of TQM implementation on financial performance – one that is meaningful for shareholders. There is near consensus that the overriding objective of a firm should be to maximise shareholders’ wealth. We conclude by briefly reviewing the methodological limitations inherent in studies in this field and recommend avenues for further empirical research on TQM’s impact on financial performance. P.16 2014-03-18T00:00:00Z http://hdl.handle.net/123456789/635 Confirmatory Factor Analysis of Time Management Behavior Scale: Evidence from Pakistan Sana Azar; Dr. Sohail Zafar This paper presents a confirmatory factor analysis of the time management behavior scale of Macan, Shahani, Dipboyle and Phillips (1990). Three underlying factors of time management (planning, organizing and mechanics) are confirmed in the setting of an emerging economy. P.14 2012-01-01T00:00:00Z